Kavi System Availability

1/15/13: Unexpected Service Interruption

The Kavi platform experienced a failure of both primary and secondary gateway networking devices in our core data center during an unscheduled emergency system update on the evening of Jan. 15, 2013.  Anyone attempting to visit our Workspace-hosted application would...

Kavi Help Desk: Online portal allows authorized administrators to work directly with our team. All tickets are tracked to resolution with email notifications.

Knowledge Base: Frequently updated online help is integrated into the product.

Training Webinars: Short, interactive video training sessions are scheduled each month for our administrator community. We share recorded videos after each session.

Kavi Support Policy: Read Kavi’s service, maintenance and support policies.