Support Announcements

Tip of the Day: Impersonating a User

We recently added a feature that allows a super administrator to Impersonate a User. We are aware that not everyone here is a super admin, but this is still something you should know is available when you ask for help in troubleshooting an issue. Kavi Support staff...

Kavi Help Desk: Online portal allows authorized administrators to work directly with our team. All tickets are tracked to resolution with email notifications.

Knowledge Base: Frequently updated online help is integrated into the product.

Training Webinars: Short, interactive video training sessions are scheduled each month for our administrator community. We share recorded videos after each session.

Kavi Support Policy: Read Kavi’s service, maintenance and support policies.