Kavi® Showcase Help
Table of Contents
Admins use the View Email Schedule tool to view the organization's scheduled email, which is sent by Kavi Showcase when certain kinds of events occur, such as when a profile or catalog item is approved. If you are unfamiliar with scheduled email, read the Manage Email Schedule page help.
The scheduled email presented here doesn't include email sent by other applications, such as Kavi® Members or Kavi® Billing.
Super Admins will see a 'Manage' link to Super Admin tools that can be used to view or edit a scheduled email.
Search and view all Kavi Showcase schedule email, or click a link for a detailed view of a specific email.
Super Admins will also see a link to manage each scheduled email.
All your organization's scheduled email sent by Kavi Showcase is displayed. These are template-based messages sent out to provide notification about events that affect profiles and catalog items. If Compliance is enabled for your site, Test Lab email may be included in the list.
You may narrow the list of scheduled email by setting search criteria through the 'When:', 'Template Text:' or Recipient Type search fields and clicking the Search button.
Fields:
- When
This is a combination of the event that triggers the schedule email, and a time frame in relation to this event. The time frame is usually omitted because the email is scheduled to go out exactly when the event occurs (e.g., 'Catalog Item Is Added', 'Profile Is Deactivated'), but if the email is scheduled before or after the event, this information will be included in the 'When' field.
- Recipients
Recipients to whom the email will be sent and who will be cc'd. If this email is sent to individual members, staff or administrators, the recipient's actual name and email address may be included here. If this email is sent to company representatives, the recipient is usually an alias representing a type of contact, such as 'Catalog Contacts' or 'Showcase Moderators'.
- Template
The name of the email template that is sent.
- Status
The status of this scheduled email. This is either 'Active' or 'Inactive'. Inactive scheduled email is never sent.
- Action
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Use the 'View' link for a detailed view of the scheduled email, including any restrictions that apply to the recipients, such as assigned types or purpose. The template is displayed with variables replaced by actual database values as an example of how the email will look to a recipient.
Super Admins will also see a 'Manage' link.