When you edit your profile or catalog item, it is sent to a list of profiles or catalog items that require moderation and an email notification is sent to the Showcase Moderator. The Showcase Moderator can use a link provided on the email to go to a tool where they can review and approve the profile or catalog item. If your organization moderates profiles and catalog items, they must be approved before they are displayed.

If you already have an approved version of this profile or catalog item, the approved version continues to be displayed. When the edited version is approved, it replaces the previously approved version and the newly approved version becomes visible to users searching and browsing the directory or catalog.

When an organization moderates profiles and catalog items, multiple versions of a profile or catalog item may exist, including versions that have been approved and those that haven't. When you edit a profile or catalog item that has already been approved or submitted for approval, a new version of the profile or catalog item is created. Each version is in a different state. If you edit an 'approved' profile but decide not to submit it for moderator approval, it is saved as a 'working' version. If you do submit it for moderation, it is saved as a 'pending' version. When a 'pending' version is approved by a moderator, it is saved as an 'approved' version, replacing the previously approved version.

If the organization allows companies and Company Representatives to have profiles, you will be able to view and manage all profiles associated with your company, including the company profile and profiles of other Company Representatives if you are designated as a Primary Contact or Showcase Company Editor (or have been assigned another type with the 'showcase_company_editor' role.

Log into the Kavi Members My Account page or Kavi Showcase Member Tools menu and click the link to the Moderate Profiles or Moderate Catalog Items tools. Select the profile or catalog item you wish to moderate and set the state to 'Approved' or 'Rejected'. Approved profiles and catalog items may become eligible for display immediately. Rejected profiles and catalog items aren't deleted, but they won't be displayed either. You will have the opportunity to send an email to the profile or catalog item owner or contact, and may add an explanation of why it was rejected. The member can revise and resubmit the profile or catalog item.

Most organizations that moderate profiles or catalog items prefer to have designated moderators handle most of the moderation responsibilities, but if you need to moderate a profile or catalog item, you can do so by clicking the Edit link on the Manage a Profile or Manage a Catalog Item tools. All you have to do is change the 'State' to 'Approved' and save your changes. You will have the opportunity to send an email to the Showcase Moderator and profile or catalog item contact, and may add an personalized note explaining your decision. Once a profile or catalog item is approved, it will be displayed immediately if all other display criteria are met.

Kavi Showcase is highly configurable and customizable, so an organization's display rules can be rather complex. To meet the first set of display criteria, a profile must be active, approved and be set to display publicly. This also applies to catalog items, with the precondition that their profile must be active. The organization may have additional restrictions such as only displaying profiles that have catalog items, or profiles and catalog items may be required to have an image or logo available.

It's usually easiest to determine this by performing a test. Just open the landing page in a browser and search for the profile or catalog item—if it is retrieved through the search then all display criteria have been met. If your organization has featuring enabled and you want to check whether this profile or catalog item is currently featured, use the Profile Data Report, Catalog Item Report or other custom report on your site.