Welcome to Kavi Support

The Kavi Support site welcomes everyone who uses, supports or has an interest in Kavi applications and hosting services. Resources include:

  • Access to the Kavi Support Team Help Desk (login required)
    Our online portal allows authorized administrators to work directly with Kavi's support staff via email and web tickets
  • Kavi's Knowledge Base
  • Online training videos

Kavi Support Announcements

New: We'll be publishing System Availability announcements for customers to better communicate about any ongoing system status event whether it's in process or to provide a post-mortem update. Also, read announcements from Kavi in our Forums.

Visit the Product Announcements forum to review details about our frequent product updates, or join the User Group forum to share information with other Kavi system administrators or software users.

Kavi's service, maintenance and support policies can be found here.

New on Kavi Support

  • The Kavi Service & Support Policies page provides complete details on Kavi's service and support processes, timeframes, priority levels and contact information. It is available online.

  • Kavi has developed a new series of training videos, and we regularly add more. Helpful tips are available for admins, group chairs, and end users. Take a look.